Lexus Link+ App FAQs

The first 3 years* (may vary by country) of Multimedia navigation online services are free. After that, you can purchase a subscription. Our Map Care package includes all of our map updates and related online services, and our Service Pack includes our online services features. You can purchase a subscription in our e-Store. Check the e-Store for the latest prices. *If your car is equipped with MM21, a 4 year period is applicable.

 

You will receive notification on the screen of your in-car multimedia system 30 days before the free 3-year period ends.

 

In the e-Store, you can renew the Map Care pack for either 1 or 3 years. When renewing our Service Pack, you can choose between 1, 2 or 3 years*. Check the e-Store for the latest prices. *For the MM21 and Toyota Smart Connect 7 years of free Map update is being offered

Connected Services are included with the purchase of any Connected Services compatible Lexus vehicle, for a span of ten years. Connected Services for vehicles equipped with Smart Connect is included for a span of 4 years.

 

The Connected Services of theLexus Link+ app will function for 10 years. Lexus will cover the cost of data used to provide Connected Services for 10 years, but the Lexus Link+ app will function even without Connected Services.

Go to the menu of your multimedia system and choose Settings. Then select Bluetooth Connection and follow the steps to set up the network connection. Then on your smartphone, you need to enable Bluetooth tethering. 

 

For more information please see our How-to-guides.

Most Lexus models currently on sale include online navigation services, such as:
• Real-Time Traffic
• Speed camera alert
• Google Street View (where available)
• Points of Interest
• Fuel prices 
• Parking
• Weather
(Availability of these services depends on model & grade. Please check with your retailer to confirm which ones are available for your vehicle.)

Apple CarPlay or Android Auto can be activated by plugging your mobile device into the car’s USB port. On the vehicle's multimedia screen click on the Menu button, and then click on CarPlay or Android Auto.

 

If your Android device runs an older version than Android 10, you will first need to install the Android Auto app.
Wireless Android Auto is supported as from Android 11. 

 

For more information please see our How-to-guides.

Embedded navigation systems receive data from a GPS satellite signal. Multimedia requires an online connection to receive necessary data for Real-Time Traffic, Coyote (where available), Google Streetview (where available), Weather, Fuel, Parking, and online POI.

In the Lexus Link+ app, first select your car from My Garage, then click on Connected Services Center. Then follow the flow to activate the Connected Services that are available for your vehicle.

 

In case one or more connected cars in My Garage have not yet been activated, you will be prompted with a welcome screen to activate Connected Services each time you log into the app. If you skip this step, you can still activate it at a later stage by following the steps above. 

 

For more information please see our How-to-guides.

 

Note: within the activation process you will need to accept the Terms of Use and acknowledge the Privacy Notice.

Connected Services consist of the Lexus Link+ app on your mobile device and the  Multimedia system in the vehicle. Each suite is host to its own set of features that make driving safer and more fun, both in and out of your car.

 

The Lexus Link+ app lets you communicate with your car, wherever you are. You can plan journeys, locate your parked car, find information on when your car is due to receive maintenance, check your vehicle data and receive important notifications , as well as control Climate System, Doors and Hazard lights of your car remotly.


Multimedia allows you to connect your smartphone (compatible with iOS & Android) to your car*. Your favourite apps, like Spotify, WhatsApp, Audible, Google Maps and Waze, can be used in your car, and controlled via Siri Voice Assist or OK Google. Multimedia also gives you access to useful information like real-time traffic alerts and speed camera alerts and allows you to search for points of interest in the navigation system.
*for select models

 

Find out more about Connected Services.