Quality guaranteed
All repairs carried out by our authorised technicians are guaranteed for the lifetime of the vehicle whilst it remains in your possession.
INSURANCE
LEXUS MINOR DAMAGE PROTECTION
Unfortunately, scuffs, dents and chips are part of everyday driving. Someone carelessly opening a door in a car park can dent your pristine bodywork. But is it worth making a claim on your car insurance for a small repair? That’s where Lexus Minor Damage Protection comes in. *Please refer to the Product Information Document. This can be found below in Useful Downloads.
-
-
Convenient for you
Technicians could come to your home or place of work and expertly repair small dents, scuffs and scrapes in vulnerable body areas. You also have the option to take your vehicle to one of our Lexus-approved repair sites*.
*This service is not available in all areas, geographical limitations apply.
-
Reassuring
We offer a £250 body shop contribution in the event an eligible area of damage cannot be repaired at your chosen location using minor cosmetic damage repair technology. This contribution is only available on repairs you pay for directly, or repairs carried out via your car insurance using Lexus Accident Management Care.
What's included
Each individual claim is limited to four individual areas of damage, with a total limit of 20 individual areas of damage over the term of your Lexus Minor Damage Protection policy.
- Scratches, scuffs and dents up to 300mm in length, and 3mm deep on eligible panels
- Stone chips up to 5mm in diameter and 1.5mm deep on eligible panels
Images are for illustration purposes only. Please refer to the policy information document for a full list of what panels and damage types are and aren’t covered and for full details of any limitations to cover.
Quick and simple
You have up to 30 days after the damage occurs to register your claim by calling our dedicated team on 0333 0444 702, or online by clicking the link below.
Useful downloads
Frequently asked questions
Lexus Minor Damage Protection is underwritten by Aioi Nissay Dowa Insurance UK Limited. Registered in England, No. 11105895. Registered Office: 7th Floor, 52-56 Leadenhall Street, London, EC3A 2BJ. Authorised by the Prudential Regulation Authority and regulated by the FCA and Prudential Regulation Authority. Firm Reference Number: 816870.
Policies are administered by Nukula Limited, trading as InsureThat which is authorised and regulated by the FCA No. 616475. Nukula Limited is registered in England and Wales (Firm Reference Number: 07646376), registered office: Sterling House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, Shropshire, SY2 6LG.
Each individual claim is limited to four individual areas of damage, with a total limit of 20 individual areas of damage over the term of your Lexus Minor Damage Protection policy.
No. Lexus Minor Damage Protection is completely separate from your Motor Insurance Policy.
Mobile repairs will not affect your No Claim Discount (NCD). However, if you use the body shop contribution to support a claim made on your own car insurance policy, this may affect your NCD. Please check this with your car insurance provider.
When you become aware of any minor damage, this must be reported within 30 days by contacting the Claims line on 0333 0444 702. The claims team will talk you through the simple steps to assess your claim and arrange your repair.
Alternatively, you can claim via the website lexus.insurethat.com
All repairs carried out by our approved technicians are guaranteed for the lifetime of the vehicle whilst it remains in your possession. However, where we provide a body shop contribution, third-party repairs are not guaranteed.
You can cancel your policy in the first 30 days and receive a full refund, provided no claim has been authorised. If you cancel after 30 days you will be entitled to a pro-rata refund, provided no claim has been authorised. Please refer to the ‘Important Product Information Document’ (IPID).
Damage of any kind to wheels, rims or tyres; any single claim where the total number of damaged areas exceeds four or if the total number of damaged areas exceeds 20 over the policy lifetime; any panel that is ripped, holed, torn or perforated; damage to beading, moulding, glass, lights or decals; any damage that occurred before the policy start date.
For a full list of exclusions, please refer to the policy wording.
Yes, the remaining term of the policy can be transferred to an eligible replacement vehicle if you sell the original. We do not charge any administration fees for transfers or cancellations.
No, only the vehicle detailed on the policy schedule is covered.
The policy covers damage to your vehicle irrespective of the driver.
Lexus Minor Damage Protection is underwritten by Aioi Nissay Dowa Insurance UK Limited.
Aioi Nissay Dowa Insurance UK Limited who are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, Financial Services Register number 816870. Aioi Nissay Dowa Insurance UK Limited is registered in England and Wales (Company Number: 11105895), registered office: 52-56 Leadenhall Street, London, EC3A 2BJ.
Lexus Minor Damage Protection is administered by Nukula Limited, trading as InsureThat, which is authorised and regulated by the Financial Conduct Authority No. 616475. Nukula Limited is registered in England and Wales (Company Number: 07646376), registered office: Sterling House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, Shropshire, SY2 6LG.
Lexus Financial Services is an agent of the insurer in respect of the sale of these products. Lexus Financial Services is authorised and regulated by the Financial Conduct Authority (FCA) registered number FRN310226. This can be verified at the FCA website. uk/register or by phoning 0800 111 6768.
Lexus Financial Services (UK) PLC. Registered Office: Great Burgh, Burgh Heath, Epsom, KT18 5UZ. Registered in England with Number 02299961. Authorised and regulated by the Financial Conduct Authority.
